Updated Fidelity NetBenefits User Id

dug987fu
dug987fu Quicken Mac 2017 Member
edited February 2023 in Errors and Troubleshooting (Mac)
Recently, Fidelity requested users to change their account id from their SS# to a user name. I support this and made the update. While attempting to update my account in Quicken I no longer have access. I went to setup and updated my account name and entered my password instead of a PIN. Quicken wants a PIN but I don't believe a PIN is valid for my account any longer. I have a password which I entered for the PIN but that failed. I also use 2-factor authentication which I have not been prompted for in Quicken. Is Quicken now incompatible with Fidelity NetBenefits account authentication?

Comments

  • dug987fu
    dug987fu Quicken Mac 2017 Member
    I have Version 6.10.3 (Build 610.46328.100), macOS 11.6.8
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