CC-502 Update for Nelnet

Blessed22
Blessed22 Quicken Windows Other Member
edited February 2023 in Errors and Troubleshooting (Windows)
:'( Unrevolved issues for weeks with One Step Update for Nelnet Student Loan
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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @Blessed22,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.


    I have located a Support Article that discusses some troubleshooting steps to take when presented with a CC-502 error message. You may follow this link to access that FAQ. Keep in mind that it is recommended to save a backup before proceeding with troubleshooting steps (just in case). 

    As per the FAQ: 

    If the issue persists

    Please Contact Us so we can help fix this issue.

    Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.


    I hope this helps!

    -Quicken Jasmine

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