CC-502 Update for Nelnet

Blessed22

:'( Unrevolved issues for weeks with One Step Update for Nelnet Student Loan

Quicken Jasmine

Hello @Blessed22,

Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.


I have located a Support Article that discusses some troubleshooting steps to take when presented with a CC-502 error message. You may follow this link to access that FAQ. Keep in mind that it is recommended to save a backup before proceeding with troubleshooting steps (just in case). 

As per the FAQ: 

If the issue persists

Please Contact Us so we can help fix this issue.

Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I hope this helps!