payments to credit card account not posting in quicken transfer account

rdc25
Quicken Windows Subscription Member ✭✭
I have entered a normal transaction from my checking to pay a credit card balance, but when I checked the cc account, the transaction was not posted. All account info was correct. I deleted and reentered multiple times, but the transfer transaction did not show up on my cc account, only the reduction I entered in my checking account. I then clicked the gear on the checking account transaction and selected "go to matching transfer" (ctrl+X) and it took me to the cc account and the transaction was then posted! What could have caused this?
0
Answers
-
Hi @rdc25,
It is hard, if not impossible, for us to actually determine what may have happened (BTW - this is my opinion and others may have differing opinions about this). The best I could do is to make educated guesses about what you experienced, which really won't help you.
If this is a recurring thing, then I would suggest that you contact Quicken Support for assistance the next time you see this behavior.
Sorry.
FrankxQuicken Home, Business & Rental Property - Windows 10-Home Version
- - - - Quicken User since 1984 - - -
- If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you. -0
This discussion has been closed.
Categories
- All Categories
- 4 Product Ideas
- 27 Announcements
- 190 Alerts, Online Banking & Known Product Issues
- 18 Product Alerts
- 732 Welcome to the Community!
- 605 Before you Buy
- 1.1K Product Ideas
- 50K Quicken Classic for Windows
- 15.5K Quicken Classic for Mac
- 987 Quicken Mobile
- 775 Quicken on the Web
- 75 Quicken LifeHub