payments to credit card account not posting in quicken transfer account
rdc25 Member ✭✭
edited February 11 in Download, Add/Update Accounts (Windows)
I have entered a normal transaction from my checking to pay a credit card balance, but when I checked the cc account, the transaction was not posted. All account info was correct. I deleted and reentered multiple times, but the transfer transaction did not show up on my cc account, only the reduction I entered in my checking account. I then clicked the gear on the checking account transaction and selected "go to matching transfer" (ctrl+X) and it took me to the cc account and the transaction was then posted! What could have caused this?
It is hard, if not impossible, for us to actually determine what may have happened (BTW - this is my opinion and others may have differing opinions about this). The best I could do is to make educated guesses about what you experienced, which really won't help you.
If this is a recurring thing, then I would suggest that you contact Quicken Support for assistance the next time you see this behavior.
Quicken Home, Business & Rental Property - Windows 10-Home Version
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