You have 1 online Bill Payment to Send (Solution)

Options
Original Post -- " I've verified there are no bills with a "send" status in the account. How do I reset the flag so it does not prompt be to send (non-existent) bills? Thanks"

I saw this old discussion post when I was researching this same issue, but the Post was closed so I decided to post the solution that worked for me as a new post.

I my case, I confirmed with my bank the payment was already processed. I was then able change the date in the register to a future date. After I did that, the payment re-appeared in the online center and I could see there was a payment status request still pending. Canceling the status request removed the icon and the flag from the account in the account menu.

Hope this helps someone in the future

Comments

This discussion has been closed.