CC-800 with Synchrony

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System
System Member admin
edited March 2023 in Errors and Troubleshooting (Windows)
This discussion was created from comments split from: Sam's Club MC Not Updating.

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  • janseverson
    janseverson Member ✭✭
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    I have the same problem. I am using express web connect. After the update is says that perhaps I have made changes with Synchrony. When I then hit FIX IT the update goes through.
  • janseverson
    janseverson Member ✭✭
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    I get CC-800 I have deactivated the account and reactivated it and it still happens.
  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @janseverson,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue. 

    I have located a Support Article that discusses some troubleshooting steps to take when presented with a CC-800 error message. You may follow this link to access that FAQ. It is recommended to save a backup before proceeding with troubleshooting steps. 

    As per the FAQ: If the steps above do not resolve the issue, please contact Quicken Support. 

    Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I hope this helps!

    -Quicken Jasmine

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  • Don Bartenstein
    Don Bartenstein Member ✭✭✭✭
    edited January 2023
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    janseverson said:
    I get CC-800 I have deactivated the account and reactivated it and it still happens.
    Same here.  Been going on for a couple weeks now.
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