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CC-800 with Synchrony

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This discussion was created from comments split from: Sam's Club MC Not Updating.

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janseverson

I have the same problem. I am using express web connect. After the update is says that perhaps I have made changes with Synchrony. When I then hit FIX IT the update goes through.

janseverson

I get CC-800 I have deactivated the account and reactivated it and it still happens.

Quicken Jasmine

Hello @janseverson,

Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

I have located a Support Article that discusses some troubleshooting steps to take when presented with a CC-800 error message. You may follow this link to access that FAQ. It is recommended to save a backup before proceeding with troubleshooting steps.

As per the FAQ: If the steps above do not resolve the issue, please contact Quicken Support.

Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I hope this helps!

Don Bartenstein

janseverson said:

I get CC-800 I have deactivated the account and reactivated it and it still happens.

Same here. Been going on for a couple weeks now.