Citibank credit card 502 error

I receive a 502 error when I try to one-step update a Citibank credit card. It has gone on for weeks or more. It is a card that has not been used for months but is recently active. it has not been deactivated. Not sure what I can do at this point.

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  • Quicken Jared
    Quicken Jared Moderator mod
    rdclawn said:
    I receive a 502 error when I try to one-step update a Citibank credit card. It has gone on for weeks or more. It is a card that has not been used for months but is recently active. it has not been deactivated. Not sure what I can do at this point.
    Hello @rdclawn,   

    We are sorry to hear about these problems with online banking errors. Thank you for looking to the Quicken Community for more information.

    Currently, there is an Open Alert regarding Citibank accounts and error messages of this kind. You can follow the link here for any additional details, and any future updates. Currently, there is no ETA regarding a resolution, although we have teams working on the issue.

    We apologize for the inconvenience, and we thank you for your patience.

    Thank you,

    Quicken Jared