Cannot connect to AudiUSA to view my auto loan

FanyangMeng
FanyangMeng Quicken Mac Subscription Member ✭✭
edited February 2023 in Errors and Troubleshooting (Mac)
Hi, I have a auto loan from AudiUSA and when I try to connect Quicken with AudiUSA, it never works. Also sent the report to the support team, please fix it thanks!

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    From what I can see, the problem appears to be on Audi's end.  When I tried using the link that's in their entry in FIDIR.TXT, I got to a "Session Expired" error page.
    Audi USA needs to provide an accurate URL to Quicken.  Q can't fix this.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • FanyangMeng
    FanyangMeng Quicken Mac Subscription Member ✭✭
    @NotACPA I tried again today and got a different error, seems like it's because of the Quicken? Please see the error below
    Please try again later.

    Care Code: FDP-182

    Details:
    CP_SCRIPT_ERROR
    File I/O error. FILE IO ERROR
  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Contact Q Support via the link at the top of this page.  They need to look into the matter. I couldn't find any other reference to that error code.
    And, any "script errors" need to be corrected by escalation to the Q/Intuit Script team.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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