Why do I get duplicate transactions when I perform a download from my bank?

johneskog
johneskog Quicken Windows Subscription Member
edited February 2023 in Registers & Transactions (Windows)
Why do I get duplicate transactions when I perform a download from my bank?

Answers

  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭
    johneskog said:
    Why do I get duplicate transactions when I perform a download from my bank?
    Hello @johneskog,   

    We are sorry about this issue with transactions being replicated. Thank you for inquiring about this here on the Quicken Community.

    First, have you recently deactivated your account(s)' online banking services? Also, what financial institution is associated with the affected account or accounts? Lastly, What connection method are you currently making use of in order to add or link your accounts to online banking services? Please note that you can verify this anytime by going to Tools > Account List and then clicking on the Edit button in the row associated with the affected accounts. Next, go to the Online Services tab in the new window that appears afterward. The information we are looking for should be found under the Online Setup callout box.

    I look forward to hearing back from you about this.

    Thank you,

    Quicken Jared 
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