OneStep not functioning properly

gambit.xmn Member ✭✭
Specifically, One Step updates ALL accounts even when I selected just one. Ironically it updates all accounts a lot faster that way, but I don't want it to update them all (long story but I've had other issues with Quicken that required me to rebuild the file and manually edit each account).

The file has been validated and supervalidated and this is my third attempt to create a brand new file. Any other suggestions?


  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
    Hello @gambit.xmn,   

    We are sorry to hear about these issues with online banking services. Thank you for speaking with us about this here on the Quicken Community. 

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

    • Navigate to Edit
    • Preferences...
    • Quicken ID & Cloud accounts
    • Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    • Follow the prompts to Sign Out
    • Sign back in using your Quicken ID (email) and password
    I look forward to hearing about your results. 

    Thank you,

    Quicken Jared 
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