Very Slow Launch - Very Slow Quicken Processes

tbf47
tbf47 Member ✭✭✭
I am still having  an issue with program speed.  Program Launch takes about 40 seconds.  Account update very long.   This is a single purpose PC.  It is not cluttered with a plethora of programs or apps running.   I use it for Quicken for Windows only.  I have  8 meg RAM.  Windows 10 Pro.  Running a 120 GB SSD.  Quicken on the launch  is using about 40% of RAM.  My connectivity speed is 474 mb download.   The program is launched on the C drive C:\Quicken   The launch icon  shows the command       qw (C:\Program Files(x86)\Quicken}     I have deleted and reinstalled the program once.  it did not help.  

Comments

  • I am having similar issues with Quicken Starter edition launching, what is up with that
  • Rocket J Squirrel
    Rocket J Squirrel SuperUser ✭✭✭✭✭
    Quicken user since version 2 for DOS, now using QWin Premier Subscription (US) on Win10 Pro.
  • UKR
    UKR SuperUser ✭✭✭✭✭

    Last year I have upgraded an abysmally slow Windows 8.1 laptop from 4 GB RAM to 8 GB RAM and the computer now performs very well. In Task Manager I no longer see "96% Memory usage" combined with "100% C- drive busy" just trying to do something, anything on the computer.

    If you're running Windows 10 or 11 on 8 GB RAM, I recommend you add more RAM or get a new computer if the current one is maxed out on RAM.
  • MontanaKarl
    MontanaKarl Member, Windows Beta, Mac Beta Beta
    edited January 24
    As in the list linked to above… I would suspect an antivirus scanner… or the location of your data file.   You gave the location if the Quicken program… but is your data file also on your SSD  C drive, or is it on a thumb drive or a network drive (or worse…on a cloud drive)?

    I’m not concerned about the small SSD size or RAM amount if this is the only app you’re running.   My virtual machine that runs Quicken Windows only has 4 GB and almost no disk space and it is still speedy.  But my data file is on my SSD and I have no antivirus software other than Windows Defender or whatever the free one is called that is part of Microsoft 365.
    Quicken Windows and Mac subscription • Quicken user since 1990
    iMac Pro, macOS Ventura 13.2 • Windows 10 via Parallels Desktop 17
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    @MontanaKarl just so you know, it is called Windows Defender and it comes free with Windows, not part of Microsoft 365.
    Signature:
    This is my website: http://www.quicknperlwiz.com/
  • tbf47
    tbf47 Member ✭✭✭
    My data file is located in my Quicken directory on the SSD.   This has happened in the last 12 months.   From mouse click to program finished launching is about 45 to 50 seconds.  Is this your experience ?  
      


  • MontanaKarl
    MontanaKarl Member, Windows Beta, Mac Beta Beta
    tbf47 said:
    My data file is located in my Quicken directory on the SSD.   This has happened in the last 12 months.   From mouse click to program finished launching is about 45 to 50 seconds.  Is this your experience ?  
      


    Mine launches in a second or two.  I'm at a loss to guess what's happening to you. Sorry.
    Quicken Windows and Mac subscription • Quicken user since 1990
    iMac Pro, macOS Ventura 13.2 • Windows 10 via Parallels Desktop 17
  • MontanaKarl
    MontanaKarl Member, Windows Beta, Mac Beta Beta
    edited January 24
    Chris_QPW said:
    @MontanaKarl just so you know, it is called Windows Defender and it comes free with Windows, not part of Microsoft 365.
    I know we're off-topic now... and Defender was part of Windows forever AFAIK, but with Microsoft's rebranding of Microsoft 365, they now claim that Microsoft Defender (different than the old Windows Defender?  Dunno.) is exclusively part of the Microsoft 365 subscription:

    https://www.microsoft.com/en-us/microsoft-365/microsoft-defender-for-individuals

    Some searching leads to this article... which suggests that there is nothing new, just a name change... which makes the Microsoft wording of 'exclusivity' to the 365 subscription odd:

    https://www.pcworld.com/article/612730/microsoft-defender-preview-handson.html

    Quicken Windows and Mac subscription • Quicken user since 1990
    iMac Pro, macOS Ventura 13.2 • Windows 10 via Parallels Desktop 17
  • tbf47
    tbf47 Member ✭✭✭
    What size is your data file?

  • MontanaKarl
    MontanaKarl Member, Windows Beta, Mac Beta Beta
    tbf47 said:
    What size is your data file?

    Guess that was to me?  My QDF is 186 MB with over 56,000 transactions and more than 100 accounts if I include the closed/hidden ones.
    Quicken Windows and Mac subscription • Quicken user since 1990
    iMac Pro, macOS Ventura 13.2 • Windows 10 via Parallels Desktop 17
  • tbf47
    tbf47 Member ✭✭✭
    @MontanaKarl
    Thanks.  My is QDF is 175 MB.  I thought maybe that was the reason for slow performance.  This machine is relatively new (2 yrs).  If it were connectivity I believe would see it manifested on my other computers.  
  • tbf47
    tbf47 Member ✭✭✭
    @MontanaKarl   yesterday I deleted and restored Quicken.  Slow program performance was not affected.  Today I may try to load this on an entirely different machine

  • MontanaKarl
    MontanaKarl Member, Windows Beta, Mac Beta Beta
    Quite the mystery, @tbf47
    A year ago, I bought a cheap HP laptop at Costco for around 400 with specs like in your original post... well, maybe its a 256 GB SSD and Windows 11.  Quicken launches instantly and all actions are also instant.  So, I can't imagine it is the small memory/etc.
    Does everything else run well?  Will be interested to hear what happens on a different machine...  if bad performance there, may point to an issue with your data file...
    Quicken Windows and Mac subscription • Quicken user since 1990
    iMac Pro, macOS Ventura 13.2 • Windows 10 via Parallels Desktop 17
  • tbf47
    tbf47 Member ✭✭✭
    @MontanaKarl   I will let you know.  Not sure I mentioned it but I ran file Validate this past weekend also. Hopefully I will give the other machine a try today.  thanks

  • tbf47
    tbf47 Member ✭✭✭
    @MontanaKarl  So, this afternoon I tried Quicken on a 4mg box.  It has never had Quicken.  Ran faster than my office box.  Weird.  What should I check for on my office windows machine that could be slowing this down

  • MontanaKarl
    MontanaKarl Member, Windows Beta, Mac Beta Beta
    @tbf47 At least now we know it is the other computer and not something in your data file.  Have you tried restarting the slow computer in safe mode to be sure that any antivirus etc is not running.  Things run slower anyway in safe mode, but if Quicken actually runs faster than before, it’ll confirm that it is some other startup item that is affecting It.
    https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234
    Quicken Windows and Mac subscription • Quicken user since 1990
    iMac Pro, macOS Ventura 13.2 • Windows 10 via Parallels Desktop 17
  • tbf47
    tbf47 Member ✭✭✭
    @MontanaKarl
     I tried your suggestion.  There was no difference in the launch in Safe Mode.  Please feel free to send any other suggestions.   Thanks for the advise it is much appreciated.