Ongoing issues with Edward Jones connection

It does not let you comment at the following url so I'll do it here. How can this error go on with no fix for 18+ months? You service associate told me it had been out there that long. Please escalate to the appropriate team to get something updated besides "known issue, no resolution at this time".

Let me know if you need help talking to the right people at Edward Jones as I retired last year from their Online Access area.

https://community.quicken.com/discussion/7918240/new-8-23-22-edward-jones-ol-332-a/p1?new=1