Chase reauthorization leads to blank account page

Gulf of Maine

The day after updating to Ventura 13.2 I tried to update my accounts held with JPMorgan Chase. A notice appeared to connect to Chase through my browser and a link was offered. The link led to the Chase account page but the accounts did not populate on the page--just the page title. I verified that I could access Chase directly without issue. As it stands I cannot update Chase through the Quicken application. I do not know if this is related to the upgrade or some other problem..

Quicken Jared

Gulf of Maine said:

The day after updating to Ventura 13.2 I tried to update my accounts held with JPMorgan Chase. A notice appeared to connect to Chase through my browser and a link was offered. The link led to the Chase account page but the accounts did not populate on the page--just the page title. I verified that I could access Chase directly without issue. As it stands I cannot update Chase through the Quicken application. I do not know if this is related to the upgrade or some other problem..

Hello @Gulf of Maine,   

We are sorry to hear about these issues with online banking services. Thank you for talking with us about this here on the Quicken Community.

Unfortunately, given the nature of this issue, it will be necessary to reach out to Quicken Support. You can do this with the information provided in this link. They will need to document and troubleshoot this issue in greater details with the resources and tools uniquely available to them. I wish that I could provide a resolution from the Quicken Community, but this represents the next necessary step in addressing this issue.

I hope that this is helpful, and feel free to reach out with any additional questions or concerns. 

Thank you,

Quicken Jared