Can't set up Synchrony Bank Credit Cards

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WhatAmIMissing
WhatAmIMissing Member ✭✭
edited February 2023 in Errors and Troubleshooting (Windows)
I have repeatedly tried to set up two Synchrony Bank Credit Cards (Sam's Club & Lowe's) to no avail. I'm getting the CC-503 error asking me to go to the Bank website to very my login information which I have, again, done to no avail. See enclosure. Your thoughts?

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  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭
    WhatAmIMissing said:
    I have repeatedly tried to set up two Synchrony Bank Credit Cards (Sam's Club & Lowe's) to no avail. I'm getting the CC-503 error asking me to go to the Bank website to very my login information which I have, again, done to no avail. See enclosure. Your thoughts?
    Hello @WhatAmIMissing, 

    We are sorry about these issues with online banking services and CC-503 error messages. Thank you for asking about this here on the Quicken Community.

    Let us know how this works. First, save a backup by navigating to File > Copy or Backup File... in the upper menu at the top of the screen, then take a look at the following Support Article, linked here.  After following the steps listed there, in order, does the situation seem to change?

    I look forward to hearing about your results.

    Thank you,

    Quicken Jared 
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