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Received latest update - mayhem

NickOfTyme

One acct went from $500 to over $16,000 with downloaded transactions (already reconciled from a year ago. (142 transactions total) I have screen dumps. Obviously I did a system restore & am wrestling with that. I've been with Quicken FOREVER ... BUT...Any ideas?

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Accepted answers

Frankx

Hi @NickOfTyme,

My suggestion to you is to revert to a prior version of Quicken. I would strongly suggest that you go back to version R44.28 which is a recent version that does not display certain problems - including the one you are having. Here are instructions on how to do that:

I suggest that you revert to a prior version - R44.28 - by following these steps:

1) Backup your Quicken datafile;
2) Close out of Quicken; then copy the Link below and paste it into your browser

https://assistant.quicken.com/patch/QW27.1.44.28MPatch.EXE?_ics=1668880738587&irclickid=~fe79Z649572XY5X2459d6XY36Y459cb5-ebgh9~21VNMKFzvojf8

3) This will start the download of Quicken version 44.28 to your computer.
4) Once the download of has completed - locate it (likely in your Downloads file). The filename is "QW27.1.44.28MPatch";
5) Double click on it to install the download and once completed, restart Quicken.

Let me know if you have any followups on this process and/or tell me how that all went.

Please continue to monitor activity here in the Community to decide when you want to move to a more recent version.

Frankx

All comments

NotACPA

Please do HELP, About Quicken and tell us what BUILD of Q you've updated to.

Also, for the account that you mention, have you changed the download method, say from Direct Connect to Express Web Connect?

What bank/card/etc had that balance change?

Frankx

NickOfTyme

To notACPA Version R46.12 Build 27.1.46.12 Windows 11 Home. I think I may have attempted to add it to the institutions that I do the One Step update (in the past) but found the institution had two-step auth or Quicken wanted to download all transactions since inception. Account is 14 years old. Anyway I stopped that process. I thought so anyway. It has begun asking to add the account again (CEFCU). I'd just like to end the add process.

NickOfTyme

To notACPA I downloaded your link. When I started it, it said I was on R1 and listed all subsequent updates since giving me options to Update or Cancel.

Frankx

Hi @NickOfTyme,

Take another look (assuming you actually took a first look) at my post above...

Frankx

Steven Green

Patch R47.7 - feature absent (highlighting new transactions) and new problem (wrong price for securities).
1) the feature to highlight new transactions is not present. The register preferences do not contain a Select Row Style option.
2) The correct value for some securities in different accounts as shown in the Investing Portfolio overview has been replaced on start-up with new WRONG values. Sometimes wildly wrong -- e.g. $14.70 instead of the correct $1. Happnens only a few different securities but happens every time.-

NickOfTyme

To Frankx: Yes I read your post. I downloaded the link and applied same. My thanks to you. The Help/About now shows 44.28 & all is quiet on the Western front. A One Step Update concurs & says 46.12 is available. (I'll sit on that awhile) My thanks again.

bkeating1954

Hellon Frankx, I downloaded R44.28 and tried to run the update but I kept getting an error message that the server was not available. I keep getting a CC-506 error when I try to update one account group (one user ID and password) from Schwab, my other account group under a different user ID and password updates fine. What is up with Quicken? From what I read in this community, this has been an ongoing issue for some time.

Frankx

Hi @bkeating1954

Sorry to hear you are having those problems.

I would suggest that you first make a new backup of your Quicken datafile (just in case).

Then, follow the instructions at this LINK, step by step. Let me know how that goes.

Frankx