Split transactions has categories that keep disappearing

Rick Pula

I have a split deposit transaction that I've used for the life of me using quicken. It is a scheduled (reminder) transaction. I have 1 transaction with about 30 line items. All of a sudden it will retain the first 10 or so items with proper amounts then eliminate all the other categories but keep 1 line without a category but the remaining balance. I've reentered it at least 3 times and rescheduled it. Each time it saves it and I go to the scheduled transactions and find the same thing. Only the 1st 10 or so remain and the remainder are gone with only the remaining balance showing. I even tried memorizing the transaction and nothing works. It is the only transaction that this happens to. Unexplainable to me. Anyone have some ideas on how to fix it or anyone else experiencing something like this?

Rick Pula

This is a update to my above question. I just discovered that the 1 transaction will retain the categories if I use the "enter" button for the scheduled transaction. If I click on the "edit" button, that is where the categories are gone. Just spoke with Quicken support. We did a validate and the problem still existed while i was on the phone with him. He asked me to wait a few days and try it all again. If not corrected he wants me to call back in. Personally, I dont know what a couple of days will do. Maybe he just wanted me off the phone cause he did seem confused.

mshiggins

Alert for the issue:

https://community.quicken.com/discussion/7927815/new-1-17-23-categories-disappearing-in-split-transactions/p1?new=1

Current workaround for this issue is to revert to a 44.xx version. See this post for details on reverting to a prior Quicken program version. 

https://community.quicken.com/discussion/7928128/reverting-to-older-version#latest

Note you can use your current Quicken data file with the older program version.