It's all gone!! (Q Mac)

YVE
YVE Quicken Mac Other Member
edited March 2023 in Download, Add/Update Accounts (Mac)
I downloaded the new version 6.11.3 then downloaded my transactions and spent all the next 2 days categorizing them. The next time I opened, it was all gone! I had to re-download transactions for all accounts. Some dates were missing. It a big mess! I waited 2 hours on the phone to connect with support. Nothing but music - no person. [Removed - Rant]

Comments

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta
    Your data might not be gone, Quicken might just have lost track of the file. The default location for Quicken files is in your home directory under Library/Application Support/Quicken/Documents, so take a look in there & see if there's a file with your missing data in it. You might also find a backup file with your data in Library/Application Support/Quicken/Backups/Automatic Backups.
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