It's all gone!! (Q Mac)

Options
YVE
YVE Member
I downloaded the new version 6.11.3 then downloaded my transactions and spent all the next 2 days categorizing them. The next time I opened, it was all gone! I had to re-download transactions for all accounts. Some dates were missing. It a big mess! I waited 2 hours on the phone to connect with support. Nothing but music - no person. [Removed - Rant]

Comments

  • Jon
    Jon SuperUser, Mac Beta Beta
    Options
    Your data might not be gone, Quicken might just have lost track of the file. The default location for Quicken files is in your home directory under Library/Application Support/Quicken/Documents, so take a look in there & see if there's a file with your missing data in it. You might also find a backup file with your data in Library/Application Support/Quicken/Backups/Automatic Backups.
This discussion has been closed.