American Express is discontinuing Direct Connect

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Jon
Jon SuperUser, Mac Beta Beta
edited March 2023 in Download, Add/Update Accounts (Mac)


https://www.quicken.com/support/why-am-i-receiving-message-about-my-american-express-accounts

Well, crap. Another one bites the dust. Amex is my oldest credit card; I'd hate to see it go but I'm not sure it'll be worth keeping anymore. I mostly use Citi Cards now.

PS: If you select the "Remind Me Later" option, "later" turns out to be every time you update the account.


Quicken Mac subscription. Quicken user since 1990.

Comments

  • RickO
    RickO SuperUser, Mac Beta Beta
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    I tried updating the connection this morning and it failed with a message something like "unable to process your request". Tried again a couple hours later and it succeeded.

    This transition doesn't particularly bother me since I don't need to update my Amex account any more often than the other Quicken Connect accounts I already have. 
    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • burgie66
    burgie66 Member ✭✭
    edited February 2023
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    Not working for me, been chatting with AE support. When I go to authorize quicken on the AE site, the authorization button is grayed out. It appears they are missing a check box or something to click to authorize the account.
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