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Flagstar Bank error: "Sorry. We encountered an error. (it's not your fault.)

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Rick_A

I'm also having the same problem. When I try resetting the account Quicken gives the error: "Sorry. We encountered an error. (it's not your fault.)

Quicken Anja

Hello @Rick_A,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

If you haven't already please take a moment to review this support article regarding the error you described.

As stated in the article, you will need to contact Quicken Support directly for further assistance as our support agents will need to collect and review your log files and may likely be required to file an escalation in order to resolve.

We apologize for any inconvenience! Thank you.