Amex credit card downloads not working

MichaelCortese

For around the last week when I do a one step update Amex errors out. Clicking Fix it got teh download to complete, but the same thing happened the next day. I removed online services and tried to add it back. I authorize it by logging in to the Amex site but Quicken just sits there spinning saying to login (which I've done twice).

MichaelCortese

I fixed it by removing online services, changing the financial institution name to Amex (or anything else) and then setting up online services. It will then ask you to pick the financial institution. Pick American Express and continue.

Too many download issues in the last year.