Lost Chase Transactions

System
System Member admin
edited March 2023 in All Things Canadian (Windows)
This discussion was created from comments split from: Cannot enter transactions as "split" transactions.

Comments

  • wolschon1
    wolschon1 Quicken Windows Subscription Member ✭✭
    I've lost 2 years of split transactions from my Chase checking account. This includes loans and paychecks. The update didn't even try to flatten the individual entries but randomly grabbed individual ones so the account is an absolute mess.
  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @wolschon1, 

    Thank you for reaching out to the Quicken Community.

    Due to the nature of this issue and the recent migration of Chase Bank, we recommend that you contact Quicken Support directly for further assistance. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that we could not be of more assistance. 

    -Quicken Jasmine

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