edited March 17 in All Things Canadian (Windows)
J'ai été facturé le21-11-22 et j'ai été facturé une autre fois pour le26-01-23
J'aimerais savoir pourquoi deux fois0
Pouvez-vous m'appeler S.V.P0
MontanaKarl Member, Windows Beta, Mac Beta BetaGoogle Translate:
I was billed on 11-21-22 and was billed again for 01-26-23
would like to know why twice
Can you call me please
I imagine you are from beautiful Quebec, and hope you can read this or use Google Translate as I did.
First, nobody will call you, certainly not from this user community. You must call Quicken support directly yourself. I do not know if they have any French-speaking agents (?). Click Support to get to this page:
...where you can start an online chat ... or make a phone call to a support agent.
Is it at all possible that you have two Quicken accounts under two different email addresses (your "Quicken ID")? That might explain being billed/charged twice. But, usually, a billing question has to go to someone at Quicken Inc directly.
Quicken Mac and Windows subscription • Quicken user since 1990
iMac Pro, macOS Ventura 13.2 • Windows 10 via Parallels Desktop 170
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