Unable to Use Quicken due to "Invalid Credentials" Message

System Member admin
This discussion was created from comments split from: Signing in to Quicken with VPN enabled - “invalid credentials“.


  • bubble
    bubble Member
    I have being out of the country Since Oct. 2022 and have the same problem. I bought a new desktop Window 11 Pro and was never able to install quicken. I use ESET Nod 32 and I added quicken in firewall exceptions. I tried various Nord VPN location and none doesn't seem to work. I don't have access to telephone call to USA. Appreciate if anyone can help.
  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭

    Hello @bubble,

    We are sorry to hear that you are having difficulties with this ‘invalid credentials’ message. Thank you for letting us know about this here on the Quicken Community.

    To be clear, are you able to operate the software normally once you have disabled your Virtual Private Network?

    I look forward to your response.

    Thank you,

    Quicken Jared

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
This discussion has been closed.