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Unable to Use Quicken due to "Invalid Credentials" Message

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This discussion was created from comments split from: Signing in to Quicken with VPN enabled - “invalid credentials“.

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bubble

I have being out of the country Since Oct. 2022 and have the same problem. I bought a new desktop Window 11 Pro and was never able to install quicken. I use ESET Nod 32 and I added quicken in firewall exceptions.　I tried various Nord VPN location and none doesn't seem to work. I don't have access to telephone call to USA. Appreciate if anyone can help.

Quicken Jared

Hello @bubble,

We are sorry to hear that you are having difficulties with this ‘invalid credentials’ message. Thank you for letting us know about this here on the Quicken Community.

To be clear, are you able to operate the software normally once you have disabled your Virtual Private Network?

I look forward to your response.

Thank you,

Quicken Jared

Ps56k2

try this

https://community.quicken.com/discussion/7931981/invalid-credentials-in-log-in-solved