Xcel Energy - Qucken Bill Pay is not showing an amount due, I know there is a bill there.
jefflock Member ✭✭✭
I am using Qucken for Windows R47.15, Build 188.8.131.52. I know I have an Xcel Energy bill out there. I have tried refreshing the bill, and re-entering the user name and password. I still does not show the amount due.
To start with, I suggest you try to Review and Repair Online billers. However, I do recommend that you save a backup of your data file first (just in case). After that, please navigate to the Bills & Income tab and click on the gear icon on the top-right. Then, click on Review and Repair > Review and Repair Online Billers in the dropdown menu.
Once that is done, see if the issue still continues to persist.
Let us know how it goes!-Quicken Jasmine0