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Bank of America transactions not downloading

Art149

Quicken connects to Bank of America but no transactions are downloaded. I have 4 accounts, all with same result. Quicken One Step Summary shows 4 accounts, zero transactions but when I click on each account in the summary it shows the current bank balance indicating it connected. Had no problems for months until update to Version R47.15, Build 27.1.47.15 (Windows 11)

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Online Banking

Windows

Accounts

download transactions

Comments

Quicken Jasmine

Hello @Art149,

Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

To clarify, you are experiencing an issue where no transactions are downloading for your Bank of America account(s) and you are not receiving any error messages? If so, then first, I suggest that you sign out of your data file completely and then sign back in. In doing so, you will refresh the registration token for your Online Connected Services. Please follow the steps below in order to do so.

Navigate to Edit
Preferences...
Quicken ID & Cloud accounts
Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
Follow the prompts to Sign Out
Sign back in using your Quicken ID (email) and password

Please let me know how this goes!

Art149

Jasmine, YES!! I had downloaded transactions from BoA in Excel/CSV format from bank's website when Quicken wasn't working. Followed your sugestion and got download with those matches, several new ones, and a cople the got missed 3 months ago. Very good technique!! You can close my issue. Thanks, Art

JBME

https://community.quicken.com/discussion/comment/20344642#Comment_20344642

Been trying to get BOA to work on quicken. This method finally worked for me.

Quicken Jasmine

Hello @Art149 and @JBME,

Wonderful!

I am happy to hear that I was able to help both of you reach a resolution!

Please do not hesitate to reach out with any further questions or concerns.