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Clearing out password vault

carolinva

I have deleted my password vault hoping to clear the banks and cards that I no longer use. They won't clear! The accounts are no longer in my data file and haven't been used in 5 years.

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Quicken Jared

Hello @carolinva ,

We are sorry about this problem with removing passwords from the Vault. Thanks for looking to the Quicken Community for assistance.

What banking institution(s) are associated with the accounts in question, and are accounts with this institution still active for online banking services?

I look forward to your answer, and hope to work with you further on this issue.

Thank you,

Quicken Jared

carolinva

Thanks for answering I have several credit cards that have been completely removed from my data base as well as a bank account. I have deleted the vault several times but the accounts are still there. One of the accounts is with USAA where I have my bank account. Another is Citicard