Mission Lane Visa - error CC-555

jlm66102
jlm66102 Member ✭✭
when try to add my account Mission Lane Visa. I keep getting the CC_555. I have called them they said it was on your end. Please Help

Answers

  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @jlm66102 ,

    We are sorry about this problem with online banking services. Thank you for looking for assistance here on the Quicken Community.

    A CC-555 error indicates there is a connection issue between Quicken and your financial institution.  

    This error message will be presented when the financial institution is blocking access to their servers, preventing Quicken from retrieving data to download to your file.

    Please allow 24 hours before attempting to connect once more. If after 24 hours the error message still persists, please contact support directly for assistance, using this link.

    I hope that is helpful, and feel free to reach out with any additional questions or concerns.

    Regards,

    Quicken Jared

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited March 2023

    The Quicken info is valid for downloading -
    make sure you go to your bank online website
    and search around for any “3rd party auth” that might need to be enabled…

    67979 67979 67979 Mission Lane Visa® Credit Card
    https://www.missionlane.com/card/mail# NA
    https://dashboard.missionlane.com/signin ACTIVE
    BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT

  • jlm66102
    jlm66102 Member ✭✭
    that did not work, they say there is no blocking access to my account
  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    you can try contacting Quicken Support, but the error message seems to imply that the Mission Lane folks have a firewall or server front end that is not allowing a connection to Quicken or their proxy downloading servers from Intuit …

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