Fidelity doubling error

Oliver2023
Oliver2023 Member ✭
in Errors and Troubleshooting (Mac)

Two days ago my Fidelity Net Benefits accounts suddenly doubled the holdings downloaded. So I deleted all these and reloaded them, and now one of the shows $0 when I can see the actual balance on the FNB website. Not sure if the error is on Quicken's side or FNB's - has anyone else seen this? Any fixes? I have deleted and reconnected several times.

Comments

  • RickO
    RickO SuperUser, Mac Beta Beta

    See

    https://community.quicken.com/discussion/comment/20345073#Comment_20345073

    This has been reported by multiple users to fix the issue.

    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • Mparker7
    Mparker7 Member ✭

    I tried the merge solution but it dropped the balance to zero and now fidelity downloads include the same funds with a 2 and 3 suffix. This is really frustrating.

  • RickO
    RickO SuperUser, Mac Beta Beta

    Are you sure you chose the new security as the target of the merge, not the old one?

    Quicken Mac Subscription; Quicken Mac user since the early 90s

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