Planning Tools - Non-functional

Paul Smith2

Recently I went to use planning tools that worked in the past but which I have not exercised for a long time. In particular, In the Planning tab under the subtab “Lifetime Planner” I clicked on the Event Status/Your retirement plan. I was redirected to a page that informed me that

• http://qw.exe

is not available! Digging deeper, I learned that qw.exe goes back to when quicken was owned by Intuit and is a file that directs such inquiry.

Can someone help me here? I am on Quicken version R47.15 (Premier) subscription — W10 laptop.

mshiggins

From the now archived post on this Lifetime Planner issue:

If you still experience this issue after installing version R39.17 or later, then you will need to close Quicken, remove the “Cache” folder from “C:\programData\Quicken”, then reopen Quicken.