Is anyone at Quicken addressing the USAA download issues following the latest update?

The discussion thread "Problems with USAA Reauthorization" has been running for over two weeks with no response from Quicken. Will there be a response or will Quicken just leave its subscribers in the lurch?

I've encountered problems with Quicken connecting with USAA after each of the last three, possibly four software updates. Nothing but frustration and dissatisfaction with Quicken and Quicken support.

Answers

  • Jon
    Jon SuperUser, Mac Beta Beta

    You're not going to hear anything until it's solved, other than weekly "we haven't fixed it yet" messages.

    Quicken Mac subscription. Quicken user since 1990.

  • BAKanyon74
    BAKanyon74 Member ✭✭
    That's great to know Jon. Except its been 17 days and there haven't been any "we haven't fixed it yet" updates. As far as Quicken subscribers know nothing is being done and we've been fobbed off.

    I look forward to the next "we haven't fixed it yet" update.

    Regards
  • mshiggins
    mshiggins SuperUser ✭✭✭✭✭

    @BAKanyon74


    Have a look at the posts in the Alerts category. Are any of the USAA ones relevant for your issue?

    https://community.quicken.com/categories/alerts

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the  Quicken Windows FAQ list
  • BAKanyon74
    BAKanyon74 Member ✭✭
    About 50 of the comments are relevant and unfortunately shows the breadth of the problem and lack of resolution on Quickens part. As far as I can tell, none of the issues since 1 Mar have been resolved.