Can't deactivate online services for an account that is not USAA

mwsuser

Some of my accounts did not reauthorize. One account on the list is a closed account from another bank. Quicken won't let me edit account list to deactivate online services (I don't remember selecting Web Connect for this closed account) because it says there are transactions to download. This is not possible. I can't download transactions.

UKR

Please try the following procedure:

• Click File / Copy or Backup File. Select Create a Copy or Template. Click Next.
  Do not change any Copy Option settings. Save file under a new name in same folder as current Quicken data file.
• If Quicken reports an error creating the Copy file and you are using Q 2019 or newer repeat the Copy process, but this time press and hold SHIFT and CTRL while you click File / File Operations / Copy.
  When prompted "Ignore errors that prevent file copy?" click "Yes". (On some systems, if SHIFT+CTRL doesn't get you the prompt, try just pressing and holding SHIFT) Note: This may cause some data loss.
• Open the copied file in Quicken.
• Validate and Supervalidate the just copied file (Instructions below)
• The Copy process disconnected/deactivated all bank account connections. You will have to reactivate all accounts.
  Use the Add Accounts process ("+" icon in the Accounts Sidebar title) to add the accounts and LINK them very carefully to the existing TCU account registers.

• Validate and Supervalidate instructions
  First save a backup file prior to performing these steps
  Validate: 
  • Click File
  • Select Validate and Repair File...
  • Select Validate File
  • If the data file contains investment accounts also select "Rebuild investing lots". If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
  • Click OK
  • Close the Data Log
  • Close Quicken (leave it closed for about 30 secs)
  • Reopen Quicken and see if the issue persists.
  Super Validate:
  • Click File
  • Press and hold both CTRL and Shift keys while you click Validate and Repair File...
  • Select Supervalidate File
  • Click OK
  • Close the Data Log
  • Close Quicken (leave it closed for about 30 secs)
  • Reopen Quicken and see if the issue persists.