South Atlantic Bank just added 2FA - FDP 163 error - Quicken 6.12.4 MacOS 13.2.1

dh49
dh49 Quicken Mac Subscription Member

what is the problem?

Answers

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    what version

    What bank

  • dh49
    dh49 Quicken Mac Subscription Member

    version 6.12.4

    MAC OS 13.2.1

  • dh49
    dh49 Quicken Mac Subscription Member

    South Atlantic bank

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited March 2023

    tnx - added to the topic title to better reflect the actual Q&A -

    Was this account working just fine, and now just popped up with the error during a download -
    OR - are you trying to add a new Quicken Account

    15729 15729 15729 South Atlantic Bank http://www.southatlanticbank.com 843.839.0100
    https://www.netteller.com/login2008/Authentication/Views/Login.aspx?returnUrl=%2fsouthatlanticbank ACTIVE
    BANKING&WEB-CONNECT
    BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT

  • dh49
    dh49 Quicken Mac Subscription Member

    It was working fine. I tried downloading and it started sending errors

  • dh49
    dh49 Quicken Mac Subscription Member

    i don't know if this has anything to do with but my bank just added two step verification

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited March 2023

    Do you receive, sent from the bank, the 2FA code ?

    Do you receive a prompt from Quicken to enter the code ?

    Does everything work correctly - if you log into the bank online website and receive the 2FA code ?

  • dh49
    dh49 Quicken Mac Subscription Member

    No, i got neither

  • dh49
    dh49 Quicken Mac Subscription Member

    Yes1 when i log in on the web i get the 2FA code

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    - if you log into the bank online website - do you receive and enter the 2FA code ?

  • dh49
    dh49 Quicken Mac Subscription Member

    yes! It works fine logging in on the web

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    I would suggest contacting Quicken Support - as searching other FDP 163 errors - it appears to be a "script" change is needed to handle changes made at the bank end of the world …. probably for the new 2FA -

  • dh49
    dh49 Quicken Mac Subscription Member

    Thanks for trying to help me out. Have a great day.

This discussion has been closed.