South Atlantic Bank just added 2FA - FDP 163 error - Quicken 6.12.4 MacOS 13.2.1

dh49

what is the problem?

Ps56k2

what version

What bank

dh49

version 6.12.4

MAC OS 13.2.1

dh49

South Atlantic bank

Ps56k2

tnx - added to the topic title to better reflect the actual Q&A -

Was this account working just fine, and now just popped up with the error during a download -
OR - are you trying to add a new Quicken Account

15729 15729 15729 South Atlantic Bank http://www.southatlanticbank.com 843.839.0100
https://www.netteller.com/login2008/Authentication/Views/Login.aspx?returnUrl=%2fsouthatlanticbank ACTIVE
BANKING&WEB-CONNECT
BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT

dh49

It was working fine. I tried downloading and it started sending errors

dh49

i don't know if this has anything to do with but my bank just added two step verification

Ps56k2

Do you receive, sent from the bank, the 2FA code ?

Do you receive a prompt from Quicken to enter the code ?

Does everything work correctly - if you log into the bank online website and receive the 2FA code ?

dh49

No, i got neither

dh49

Yes1 when i log in on the web i get the 2FA code

Ps56k2

- if you log into the bank online website - do you receive and enter the 2FA code ?

dh49

yes! It works fine logging in on the web

Ps56k2

I would suggest contacting Quicken Support - as searching other FDP 163 errors - it appears to be a "script" change is needed to handle changes made at the bank end of the world …. probably for the new 2FA -

dh49

Thanks for trying to help me out. Have a great day.