Tag Sync Error everytime I update accounts

bittycakesnyc

Hi, This began happening after an update about 6 weeks ago. Every time I sync my accounts, it performs that function but also returns with this error that I can't figure out how to reconcile.

We had a problem syncing this tag:

tags upload: unknown error code = QCS-0400-8

tag sync error.pdf

Uploaded Mar 24, 2023128.61 KB

Jon

I would look at your tags (select Tags from the Window menu or press Command-Shift-T) and see if there is a tag with no text in the name. In theory it shouldn't be possible to create one but you might have found a loophole somewhere.

bittycakesnyc

Wow! That was it! I can't believe you just solved that for me in a minute! I did have a blank tag (I really don't use tags, so I'm not that familiar with them). I deleted it, synced and didn't get the error! Thank you so much!

blank tag.pdf

Uploaded Mar 24, 202396.33 KB

Jon

I would look at your tags (select Tags from the Window menu or press Command-Shift-T) and see if there is a tag with no text in the name. In theory it shouldn't be possible to create one but you might have found a loophole somewhere.

bittycakesnyc

Wow! That was it! I can't believe you just solved that for me in a minute! I did have a blank tag (I really don't use tags, so I'm not that familiar with them). I deleted it, synced and didn't get the error! Thank you so much!

blank tag.pdf

Uploaded Mar 24, 202396.33 KB

Texan12345

I've had this issue for years! I called support in Nov 22 and they couldn't fix it. Jon's advice above fixed it in 10 seconds.

For me the first line was empty and so it looked like it wasn't really 'empty' but I clicked on it and was able to delete it and now it seems to work.