Bank of America accounts are not updating.

gregcunn
gregcunn Quicken Windows Subscription Member

My Bank of America account is not updating. I've tried updating with One Step Update, and also updating just the individual account. If I go into the bank's website, it ask me to okay sharing the downloads with Quicken and I authorize, go back into Quicken, and try update, it still doesn't work.

Answers

  • Mark1104
    Mark1104 Member ✭✭✭✭

    suggest calling QUicken Support ; I have had no problems and have multiple accounts at BofA.

  • Matt
    Matt Member ✭✭
    same happening for me - over the last 2 months different BOA accounts randomly don't work - resetting / re-activating sometimes resolves but it just keeps happening. Today it happened to successfully download for all accounts - we'll see about tomorrow,....
  • FosterKatz
    FosterKatz Member ✭✭

    I called customer support and the steps they had me do made the problem worse. I tried restoring to a backup before the problem and that file still has the same issue.

  • Bill S
    Bill S Member ✭✭✭
    This just started happening in the last couple of days.
  • Mark1104
    Mark1104 Member ✭✭✭✭

    @Bill S - did you try logging out of Quicken and then back in? I had the same issue earlier this week and this solved it.

    edit> preferences> QUicken ID and cloud accounts

    Sign in as a difference user.

    enter "yes" to log out

    then log back in with the same userid and password

    run OSU - does it work?

This discussion has been closed.