Bank of America accounts are not updating.

gregcunn
gregcunn Quicken Windows Subscription Member
edited May 2023 in Download, Add/Update Accounts (Windows)

My Bank of America account is not updating. I've tried updating with One Step Update, and also updating just the individual account. If I go into the bank's website, it ask me to okay sharing the downloads with Quicken and I authorize, go back into Quicken, and try update, it still doesn't work.

Answers

  • Mark1104
    Mark1104 Member ✭✭✭✭

    suggest calling QUicken Support ; I have had no problems and have multiple accounts at BofA.

  • Matt
    Matt Member ✭✭
    same happening for me - over the last 2 months different BOA accounts randomly don't work - resetting / re-activating sometimes resolves but it just keeps happening. Today it happened to successfully download for all accounts - we'll see about tomorrow,....
  • FosterKatz
    FosterKatz Member ✭✭

    I called customer support and the steps they had me do made the problem worse. I tried restoring to a backup before the problem and that file still has the same issue.

  • Bill S
    Bill S Member ✭✭✭
    This just started happening in the last couple of days.
  • Mark1104
    Mark1104 Member ✭✭✭✭

    @Bill S - did you try logging out of Quicken and then back in? I had the same issue earlier this week and this solved it.

    edit> preferences> QUicken ID and cloud accounts

    Sign in as a difference user.

    enter "yes" to log out

    then log back in with the same userid and password

    run OSU - does it work?

This discussion has been closed.

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