wisley from adp

I have a debit/checking card issue from 5th third bank. I can set up the account to read my balance but will not download the transaction list and I need that to run my balance reports.
Does anyone know why i can ontly get balance from the debit.cash card
Answers
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this is a wisley card
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What's a "wisley"?
Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
OP is talking about a Wisely card from ADP. Looking at the footnote on their webpage, Fifth Third Bank holds this prepaid Debit card in a checking account.
I would assume that Fifth Third would make this checking account accessible to Quicken like all their other checking accounts.Unless somebody else who also is a Wisely customer chimes in here, a call to the 1-800 number on the debit card, their monthly statement or smartphone app should answer questions about download connectivity to Quicken.
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