Why won't AidVantage allow Quicken to download my student loan transaction?

A previous thread on this topic was closed, so I am reposting this issue. It's still not available to download!!!!

Here is what a previous commenter said in their post: "I submitted a request to Aidvantage and received this in return: "Please contact our customer service department at 800-722-1300. One of our customer service department agents could
possibly help you or you may have to contact Quicken directly""

PLEASE FIX THIS ISSUE!!!!!!

Comments

  • Jon
    Jon SuperUser, Mac Beta Beta

    I don't see "Aidvantage" or Maximus Education in Quicken's list of financial institutions that Quicken Mac can connect with, so there's nothing Quicken can fix. It's up to the folks at Aidvantage to sign up for this.

    Quicken Mac subscription. Quicken user since 1990.

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭

    just to clarify - Quicken is a service business - each and every bank, brokerage, or other financial company must contract and purchase downloading support from Quicken.
    No contract - no download -

    QWin - R54.16 - Win10

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭

    just curious where is "Maximus Education " involved - on the AidAdvantage student loan website ?

    QWin - R54.16 - Win10

  • Jon
    Jon SuperUser, Mac Beta Beta

    It was at the bottom of the Aidvantage web page: "© Maximus Education, LLC dba Aidvantage."

    Quicken Mac subscription. Quicken user since 1990.

This discussion has been closed.