Why won't AidVantage allow Quicken to download my student loan transaction?

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Ihatecoldwater
Ihatecoldwater Quicken Mac Subscription Member
edited May 2023 in Download, Add/Update Accounts (Mac)

A previous thread on this topic was closed, so I am reposting this issue. It's still not available to download!!!!

Here is what a previous commenter said in their post: "I submitted a request to Aidvantage and received this in return: "Please contact our customer service department at 800-722-1300. One of our customer service department agents could
possibly help you or you may have to contact Quicken directly""

PLEASE FIX THIS ISSUE!!!!!!

Comments

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta

    I don't see "Aidvantage" or Maximus Education in Quicken's list of financial institutions that Quicken Mac can connect with, so there's nothing Quicken can fix. It's up to the folks at Aidvantage to sign up for this.

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    just to clarify - Quicken is a service business - each and every bank, brokerage, or other financial company must contract and purchase downloading support from Quicken.
    No contract - no download -

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    https://community.quicken.com/discussion/comment/20352614#Comment_20352614

    just curious where is "Maximus Education " involved - on the AidAdvantage student loan website ?

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta

    It was at the bottom of the Aidvantage web page: "© Maximus Education, LLC dba Aidvantage."

This discussion has been closed.

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