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American Express Reauthorize Not Recognized

APA66

When I logged into Quicken today, I was prompted to reauthorize my AmEx account. I did so and got a "success" messge. However, when I try to update, I receive the error message "Your bank is requesting that you reauthorize your account. Click Reauthorize."

But there is no "Reauthorize" button or link to click.

Now what? I need to be able to access my AmEx account in Quicken.

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DiverDownBrian

I got the same ... extremely annoying ... hopefully they get it fixed quickly

APA66

[{"type":"p","children":[{"text":"Further information: After I receive the \"success\" indication on the AmEx site, there's a message about returning to Quicken, but I'm never redirected back to Quicken. When I manually go back, there's a message that the authorization failed because of a time out."}]}]

Bob.

A little different for me, but similar. AMEX says reauthorization successful, return to Quicken. But Quicken says failed. Does present me with a reauthorize button, but an endless loop of these steps that Quicken thinks never succeeds.

APA66

It finally decided to work -- after I had unsuccessfully tried to "reset" the account. Quicken now successfully downloads from AmEx, although the formatting is a bit odd -- all of the "memo" lines in the Quicken register now show my AmEx number (last 4 digits in clear; others as XXX).