Unable to Access Lowes Account via Synchrony

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System
System Member admin
edited May 2023 in Download, Add/Update Accounts (Windows)
This discussion was created from comments split from: Why have I've not been able to get my Lowes Business Card to update transactions since 4/1/23?.

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  • P.P.
    P.P. Member ✭✭
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    I too have been unable to access Lowes account via Synchrony. I removed the online access and now I cannot add the account. Quicken says I have entered wrong information which is incorrect. I can access the account via a browser with no issues. This is on windows, not on a mobile app.
  • UKR
    UKR SuperUser ✭✭✭✭✭
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    More details, please.

    Which bank name have you been using in the past and which of the ones below have you tried?

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    What happens when you try to use the Add Account process ("+" icon in the Account Sidebar title)? What error messages or error codes do you get?

  • amygweber
    amygweber Member ✭
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    I am having the same issue, has not updated in a year, seems to be when they changed to lowes.sf.com from the main Synchrony path. My current account settings are trying to go to Synchrony but I cannot seem to find a way in Quicken to point to the correct one. Is the only option really to close the account in quicken and add a new one? I have years of history here in this account, does not seem like a reasonable solution.

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