Restored QDF - EWC+ accounts not updating via One Step Update after restoring
BrittMayo
Quicken Windows Subscription Member ✭✭✭
I did my usual morning Quicken updates. During the process, I mismatched two new securities and, after looking at things for a few minutes, decided that the simplest and most certain path forward was to restore from my overnight backup and redo the updates. Fortunately, I haven't had to do this often; however, it has always worked seamlessly. But Express WebConnect+ seems to have changed this.
I restored the data file, the synclog and the ofxlog from the overnight backup and then redid the one step update. Only the Direct Connect accounts got their updated transactions - nothing for the EWC+ accounts.
I then went account by account manually selecting "update transactions." This worked, and the missing transactions showed up in the download.
This is a cautionary note for other users, I think. When you restore from a backup, you may no longer get all the transactions you expect in a One Step update.
I restored the data file, the synclog and the ofxlog from the overnight backup and then redid the one step update. Only the Direct Connect accounts got their updated transactions - nothing for the EWC+ accounts.
I then went account by account manually selecting "update transactions." This worked, and the missing transactions showed up in the download.
This is a cautionary note for other users, I think. When you restore from a backup, you may no longer get all the transactions you expect in a One Step update.
Tagged:
0
This discussion has been closed.
Categories
- All Categories
- 58 Product Ideas
- 35 Announcements
- 219 Alerts, Online Banking & Known Product Issues
- 18 Product Alerts
- 504 Welcome to the Community!
- 673 Before you Buy
- 1.4K Product Ideas
- 54.8K Quicken Classic for Windows
- 16.6K Quicken Classic for Mac
- 1K Quicken Mobile
- 824 Quicken on the Web
- 120 Quicken LifeHub