CarMax Auto Finance - 2 factor authentication

add account group

Quicken for Windows is now providing two factor authentication for CarMax Auto Finance with SMS and Phone option, however, neither of them works.

When SMS or Phone option is selected a call is initiated to authenticate your account but no code is provided which is a required input for Quicken for Windos to continue.

I have tried this severla times but it continues to fail. Quicken, please fix this.

Quicken Jasmine

Hello @add account group,

Thank you for reaching out to the Quicken Community.

We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached in order to contribute to the investigation.

While you will not receive a response through this submission, these reports will help our teams further investigate the issue. The more problem reports we receive, the better.

We apologize for any inconvenience! Thank you.

(CTP-6346)