Quicken on startup freezes
Once I start up Quicken, the mouse turns into the wait spinner indefinitely. Clicking on the application just says its unresponsive and asks if I want to kill it. I have 2 files I bounce between - one for me that goes back to 1995 and one for my mother that goes back only a couple years. My mother's file loads fine and Quicken doesn't hang, so obviously whatever is in my file is causing this hang, but I've done nothing strange. I had followed the advice of re-installing Quicken just a couple of days ago and things did work, but only temporarily. I'm not going to reinstall the software every 2 days indefinitely to deal with this problem. What should I do?
Answers
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If you haven't done so already, please do the following actions:
•Even if you are on the latest software level already, download and install the latest Mondo Patch file from https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product to ensure your Quicken software is up to date and correctly installed.
Skip that step since you've just done it.
• Reboot Windows.
• Start Quicken using your 2nd data file. Validate and Supervalidate selecting your own Quicken data file without first opening it.
• If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring. https://www.quicken.com/support/how-backup-or-restore-your-quicken-data
Validate and Supervalidate instructions
Validate:
• Click File
• Select Validate and Repair File... and select your own data file
• Select Validate File
• If the data file contains investment accounts also select "Rebuild investing lots". If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
• Click OK
• Close the Data Log
• Close Quicken (leave it closed for about 30 secs)
• Reopen Quicken and see if the issue persists.
Super Validate:
• Click File
• Press and hold both CTRL and Shift keys while you click Validate and Repair File... making sure your own data file is selected
• Select Supervalidate File
• Click OK
• Close the Data Log
• Close Quicken (leave it closed for about 30 secs)
• Reopen Quicken and see if the issue persists.0 -
Super Validation seems to have solved the issue. Hopefully it stays that way.
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