Paypal Mastercard - doesn't show Payee


When I connect a PayPal Mastercard to Quicken for Mac, it successfully downloads transactions BUT the Payee on all transactions is listed as "PURCHASE"

Is there a way to get the actual payee names?


  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @Debbie Carraway,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. What is your connection method with PayPal? You can see the connection method by navigating to Settings > Downloads > Connection Type. Has this always occurred or is this a new issue? Do you receive any error codes or messages? What exactly occurs when attempting to download transactions.

    I look forward to your response.

    -Quicken Jasmine

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