One Step Update Password error

When I go to do a "One Step Update" for my bank account, I get the pop-up that asks for the password (as expected). I enter the password and hit the Update Now button, and an additional pop-up window appears titled "Please enter your passwords". This window also lists the bank account and my account name as the one needing the password.

But I already entered the password...

And if I enter the password again, it doesn't work; just more of the same behavior.

I have closed and restarted the app. No change.

And yes, the password works on the banks website.

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