I get a CP_SCRIPT_ ERROR Care Code: FDP-176 when updating with my bank

StevenF
StevenF Quicken Mac Subscription Member ✭✭
edited May 2023 in Download, Add/Update Accounts (Mac)
I can't seem to find what this care code means. It also says "A bill was not found at the site. No Active Accounts Available" and, well, that's just not true, there are a bunch of active accounts.

Answers

  • MontanaKarl
    MontanaKarl Quicken Mac Subscription Member, Mac Beta Beta

    Help menu > Report a Problem to send your logs to Quicken Inc - mention the error code/issue

    Probably need to call support to find out what the issue might be.

    Quicken user since 1990, MacBook Pro M2 Max on Sonoma 14.7.1

  • MontanaKarl
    MontanaKarl Quicken Mac Subscription Member, Mac Beta Beta

    Googling and searching here, it seems that the FDP-176 code is an issue with the account data aggregation service (run by Intuit). In one thread, just waiting a day or two resolved the issue. In others, contacting support was advised.

    Quicken user since 1990, MacBook Pro M2 Max on Sonoma 14.7.1

  • StevenF
    StevenF Quicken Mac Subscription Member ✭✭
    Thanks Karl. I installed an update this morning and reran the transaction synch and still get the same message. I appreciate your help. I'll escalate to support. Thanks!
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