Won't download purchase transaction if payment transaction occurs on the same day

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Horton
Horton Unconfirmed, Member ✭✭

I tried to download 2 transactions occuring 20 April 2023. One of which is a payment frpm my bank to Citicards and the other is a purchase using Citicard (i.e., a credit and a debit on the same day). The payment downloads just fine but the purchase will not. Have tried multiple times but it will not work. Anyone else encounter this problem?

Answers

  • Jon
    Jon SuperUser, Mac Beta Beta
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    Has the purchase cleared or is it still pending? Pending transactions don't download on Citi cards (at least they don't on mine using Direct Connect).

  • Horton
    Horton Unconfirmed, Member ✭✭
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    Yes, purchase has cleared.

  • Joe Kott
    Joe Kott Member ✭✭
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    Same for me for several of my financial institutions. Update summary shows that the connections to all of those institutions was completed. Tried several times
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