What is happening with the Quicken app?

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ijmorich57@
ijmorich57@ Unconfirmed ✭✭

Over the past couple of years I've been experiencing so many issues. Phanthom transactions appear, Phantam uncategorized transactions appear and transactions keep appearing and disappearing. Entries take forever to update in the account balances, updates are slow and inaccurate. Performance sluggish, many crashes. Use to be so much better. Think seriousely about discontinuing subscription and exploring other apps. Very disappointing!

Answers

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
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    Are tou talking about Q Desktop … QWeb … or QMobile?
    Can you be more specific about the problems you're having?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • ijmorich57@
    ijmorich57@ Unconfirmed ✭✭
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    Desktop ver R48.15 Build 27.1.48.15 windows 10 home

  • ijmorich57@
    ijmorich57@ Unconfirmed ✭✭
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    Desktop ver R48.15 Build 27.1.48.15 windows 10 home

  • ijmorich57@
    ijmorich57@ Unconfirmed ✭✭
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    how do I get removed from the Beta version and just used the production version, that hopefully does not have these crazy issues?

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
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    R48.15 IS the production version, not Beta.

    So, again, please explain the issues in some detail.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • ijmorich57@
    ijmorich57@ Unconfirmed ✭✭
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    again,

    Problem 1

    run update transactionson 4/18, transactions dated dated 4/18 get downloaded and accepted.

    next day 4/18 transactions downloaded and accepted day before no longer appear in register. run update again, same transactions get down loaded and accepted

    this continues to occur.

    Problem 2

    enter transaction in account register Balance in Account list does not update

    Problem 3

    Entering payroll check with all entry lines assigned category next day phanthom uncategorized transactions appear

    Do you need more detail?

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