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I am unable to connect to my Truist bank account

davegreenspider

This problem started two days—I can not connect to my Truist account—error message OL-220-A

All my other accounts are working fine-just Truist account doe not connect.

Anybody else-having problems with Truist connection.

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Comments

mshiggins

Here is the alert for the issue:

https://community.quicken.com/discussion/7933642/new-4-19-23-truist-online-banking-ol-220-a

Quicken Jasmine

Hello @davegreenspider,

Thank you for reaching out to the Quicken Community with this issue.

We do currently have an active alert regarding Truist users receiving an OL-220 error message. You may follow this link to access that alert where you may bookmark it in order to remain up to date on any new information, ETAs, or resolutions that may occur. If you do not see the bookmark option, please make sure that you are signed in to the Quicken Community.

I apologize for any inconvenience caused in the meantime.

mshiggins

And here is a link to another discussion on the same topic:

https://community.quicken.com/discussion/7933767/truist-down

Stan Kardonsky

TRUIST ol-220-A error message again today.

Rich R.

Quicken-Jasmine has marked the issue as resolved. I can absolutely tell you that it is not. Come one quicken over a 2 week outage?

UKR

Just wondering …
another customer's download failed recently, but he is/was still downloading using the pre-merger website for SunTrust Bank, now named "zzz-SunTrust Bank".
This old website appears have been retired and is no longer accessible from Quicken.
Please check that you really are accessing the correct Truist Bank link from Quicken.