quicken id & password issue

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While open new file from quicken again & again password & id is asking. Already i have purchased quicken for one year

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  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
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    A couple of things that some have done that resolved this issue for them:

    Edit > Preferences > Quicken ID & Cloud Accounts > Sign in as a different user > Yes > Sign Out > when prompted, sign back in using your current (not a new) Quicken ID and PW.

    If that did not resolve the issue:

    1. Edit > Preferences > Mobile & Web > Sync = ON > OK
    2. Edit > Preferences > Mobile & Web > Reset your cloud data > Yes > Reset. Sometimes the Cloud Account gets out of sync with the installation and/or your Quicken.com profile which can cause Quicken to continuously prompt you to log in . This process will reset your Cloud Account so everything is is sync, again.
    3. If you do not use Quicken Mobile and/or Quicken on the Web: Edit > Preferences > Mobile & Web > Sync = OFF > OK. This will ensure your financial accounts data is not saved to your Cloud Account.

    Did either of these things resolve the issue for you? If so, which one?

    (Quicken Classic Premier Subscription: R55.15 on Windows 11)

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