Not working

Question

Once again, this [edit -  profanity]Quicken is not working.  I originally downloaded the Quicken program from the internet, when the subscription expired I bought the program from a store and installed it but now it says my subscription has expired although I installed it a couple of months ago.  This is the second time this has happened……NOT HAPPY.  What can I do.  Thx

Whatdoesitmatter! · Answer

Thank you for the info, I just happen to type in Quicken in my computer search and found a copy of info from April which was current enough.  I was able to print off each account so I can get this POS off my computer and start using a hand ledger.  I am not going through this again.  Thanks again, have a good night!

Boatnmaniac · Answer

Log into your Quicken.com account.  Does it show your subscription is active?

If so, open Quicken and go to Edit > Preferences > Quicken ID & Cloud Accounts > Sign in as a different user > Yes > Sign Out > when prompted sign back in with your current Quicken ID and PW.

Then go to Help > About Quicken.  Does it show the correct expiration date?