AMEX authorization

ksrothschild
ksrothschild Member ✭✭✭
edited June 2023 in Download, Add/Update Accounts (Windows)

Hello,

I got a pop-up screen notice to authorize AMEX, but I can't find the prompt to do this.

Please advise…

Thanks!!!

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod
    edited May 2023

    Hello @ksrothschild,

    Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear you're running into this problem. Are you referring to a screen like the sample image below?

    AmEx Migration Reminder.jpeg

    If so, that screen is a reminder to reauthorize your American Express account(s) if you haven't done so already. If you are not getting the prompt, you may have already done it.

    If you're not certain whether you have done it or not, you can check by going to Tools>Account List. Click the Edit button next to the account, then click the Online Services tab. It will show the Financial Institution and Connection Method in the upper left (see sample image below).

    FI name and connection.png

    If you have already gone through the reauthorization, you will see the Connection Method showing Express Web Connect +

    I hope this helps!

    Quicken Kristina

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