I Cannot Create a New Account

Jim in Arizona

I am unable to create a new account. The message that appears after a short delay is "Quicken could not complete your request. Please try again later." The initial window to create an account never appears. I have run Validate and Repair File and have restarted my computer - suggestions that I saw in discussions of this problem. The problem persists. I found a Community discussion that took place from last November through January which was closed without any resolution at:

https://community.quicken.com/discussion/7924235/cannot-open-new-account/p1

It boggles my mind that a problem as basic as this could exist for more than six months! Here is my Quicken version info:

Version: R49.29
Build: 27.1.49.29
Windows 10 Home

My annual subscription just renewed on April 15.

Help! I depend on Quicken greatly for my financial records!

Jim in Arizona

I think I may owe Quicken an apology. I decided to log out of my account and back in, as had been suggested in a discussion somewhere. In the process, a window popped up from Windows Defender (I think) saying it was trying to protect my home network by blocking certain activity. Once I told it not to block and logged in, I see the account creation window in Quicken. I haven't finished creating my new account yet, but I expect it to work.

Jim in Arizona

I think I may owe Quicken an apology. I decided to log out of my account and back in, as had been suggested in a discussion somewhere. In the process, a window popped up from Windows Defender (I think) saying it was trying to protect my home network by blocking certain activity. Once I told it not to block and logged in, I see the account creation window in Quicken. I haven't finished creating my new account yet, but I expect it to work.

Jim in Arizona

Final comment: New account has been created and is working fine.